Extensive support

After our equipment is installed, we offer an extensive after-sales support to ensure worry free management and operation of the hatchery.

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Troubleshooting advice

We offer advice via telephone to help solve any possible problem with our equipment. If the problem requires on-site investigation, we send our technical consultants to the site to provide expert troubleshooting advice.

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Spare parts ordering and delivery

We offer a wide choice of durable spare parts. With decades of experience in shipping, we quickly provide you with a replacement part to keep downtime to an absolute minimum.

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Hatching assessment

What is the status of the current equipment? Is the equipment performing at its best? How well trained is the hatchery staff? Jamesway offers a hatching assessment in order to identify the opportunities to increase your output or cut down on your costs.

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Training and coaching

Once the incubator and other hatchery equipment are installed, we help train the operators and coach the hatchery managers to ensure that the full potential of the equipment is exploited.